Help

Plain-language guides for managing your MeePBX phone system. Stuck? Email support@meepbx.com, weekdays 9 to 5 ET.

• Getting startedThis page helps you sign in and finish the setup steps the first time you open MeePBX.
• Your dashboardThe Dashboard is your home page. Use it to check that your phone system is running and to jump to the next thing you need to set up.
• PeopleUse this page to add the people in your office, change who rings, and remove someone.
• Phone company and numbersThis page helps you connect your phone company, choose or buy a phone number, and enter the 911 address for that number.
• GreetingUse this page to choose what callers hear when they reach your office.
• Business hours and holidaysSet the hours your office is open, mark holidays, and choose what callers get when you are closed.
• Who rings when a call comes inThis page helps you pick which phones ring when someone calls your office, and where the call goes if nobody answers.
• VoicemailThis page helps you find the main line mailbox, set up personal voicemail, get messages by email, and check messages from any phone.
• Desk phones and adaptersConnect a Grandstream desk phone, or a regular phone through an HT801 adapter, so calls for a person ring it.
• Web phone (try it)This page shows how to make and answer phone calls right in your web browser.
• Call historyUse Call history to see every call your office made, received, or missed, and to save the list as a file.
• SettingsSettings holds the choices for your whole office: its name, call limits, greeting voice, backups and more.
• 911 and emergency alertsThis page helps you understand how 911 calls work from your office, test the system safely, and keep the 911 address correct.
• Getting helpHow to reach our support team, and what to include so we can help quickly.